Home » Privacy Policy
by Editorial Office

Otto Group Logistics GmbH („Hermes“) is pleased that you have visited our website and are interested in our services. We attach extremely high priority to the protection of your personal data throughout the entire business process, as we are keen to ensure that you feel secure when using our website.

The aim of this document is to provide you with information about the nature, scope and purpose of the collection and use of personal data and can be accessed at any time via our website.

1 Responsibility

The person responsible is in accordance with Article 4 No. 7 GDPR

Otto Group Logistics GmbH

Werner-Otto-Str. 1-7
D-22179 Hamburg
Telephone: +49 40 537 55 – 0

Email: dataprotection-ogl@hermesworld.com

2 Data collection on visits to our website

2.1.1 Type of data and purpose of processing

With every visit by a user to the website of Hermes, certain data is temporarily stored and processed by our web servers in a protocol file. The following data is stored in a protocol file on each access to our website:

  • the anonymized IP address of the requesting computer
  • the date and duration of the user’s visit
  • the identification data of the browser and operating system type used
  • the web pages of Hermes which the user visits
  • the website from which the user has accessed our website

This data is collected to ensure the functionality of the website. Furthermore, the data serves to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

Moreover, the IP address is used for so-called geo-localisation (IP geo-location) because on our websites you should get the information you are looking for – and this in the language that is probably most familiar to you.

2.1.2 Legal basis

  • The legal basis for temporarily storing your data can be found in Article 6.1(f) of the GDPR. Our legitimate interest in processing the data lies in the data collection and processing purposes mentioned above.

2.1.3 Length of storage

  • Data is deleted when it is no longer necessary to fulfil the purpose for which it was captured. The data is deleted no later than 365 days.

2.1.4 Objection

  • The collecting and processing of data for the purposes mentioned in this section are necessary to operate the Hermes website. As a consequence users have no grounds to raise objection.

3 The use of cookies and other technologies

The Hermes website uses cookies. Cookies are small text files that can be stored in the web browser or by the web browser on the user’s end device.

Cookies regularly contain a characteristic string of characters that enables a unique identification of the browser or the end device when the website is retrieved again.

Various types of cookies are used on this website. We distinguish between:

  • temporary session cookies that are regularly deleted when you close your web browser;
  • permanent cookies that are stored on your end device for a longer period of time and contain certain settings, such as the language you have selected for using the Hermes website;
  • own cookies (first-party cookies), which are stored by the Hermes website on your end device;
  • cookies from other internet services that have been authorised and are used on this Hermes website (so-called third-party cookies), which they store on your end device.

The cookies (first-party cookies) used by this Hermes website include temporary session cookies and permanent cookies. The website stores information in the permanent cookies in order to save your personal user settings and to improve your user experience on your next visit (e.g. the language settings you have selected). In the temporary session cookies, the web browser stores technical information that is necessary for the functioning of the website. The storage period of these cookies depends on the periods specified in this section.

Services offered by third parties are also used on this website to evaluate user behaviour or to render internet services. Service providers may use cookies (third-party cookies), tracking pixels or comparable analysis technologies. More detailed information on the internet and analysis technologies used here can be found in the sections below.

In general, you can instruct your web browser to prevent the storage of cookies or prevent analysis technologies from running. Under certain circumstances, however, some features of this website may then no longer be available. As a compromise, you can also set your browser to notify you when a cookie or similar analysis technologies are being used. In addition, all cookies can be deleted manually at any time.

3.1 Data privacy statement for the use of Google Analytics

This website uses Google Analytics, a web analysis services provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files that are saved on your computer and facilitate analysis of how you use the website. The information generated by the cookie regarding your use of this website is usually transmitted to Google’s server in the USA and stored there. However, if you activate IP anonymisation on this website, your IP address will first be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a server of Google in the USA, and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activities and to provide the website operator with further services associated with the use of the website and the Internet. The IP address transmitted by your browser as part of Google Analytics is not linked with any other data held by Google.

Please note that, in order to prevent individual user identification, only truncated IP addresses are processed on this website as we use Google Analytics with the “_anonymizelp()” function.

We use demographics reports from Google Analytics in which data from interest-based advertising from Google as well as visitor data from third-party providers (such as age, gender and interests) is used. This data cannot be traced back to specific individuals and can be deactivated at any time in Google Ad Settings.

Data at user or event level that is stored by Google and linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. double-click cookies, Android advertising ID) is anonymised and/or erased after 26 months. Click the following link for further details: https://support.google.com/analytics/answer/7667196?hl=en.

You can prevent cookies from being stored on your computer by selecting the appropriate browser settings; however, please note that if you do this, you may not be able to make full use of all the features of this website. You may, moreover, prevent the collection of data generated by the cookie which relates to your use of the website (including your IP address) by Google, as well as the processing of such data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

You may prevent the collection of your data by Google Analytics by clicking on the link below. This sets an opt-out cookie, which prevents the collection of your data by Google Analytics when you visit this website: Deactivate Google Analytics

3.1 Data privacy statement for the use of Push notifications

You can sign up to receive so-called push notifications. For this purpose, we use the “CleverPush” offer, which is operated by CleverPush GmbH, Nagelsweg 22, 20097 Hamburg (“CleverPush”).

Via our push notifications, you will regularly receive information on new blog posts related to international goods traffic and supply chain management as well as global e-commerce.

In order to sign up for the push notifications, you will need to confirm your browser or device’s request to receive the notifications. This process is documented and stored by CleverPush. For this purpose, the login time as well as a push token or device ID is stored. This data is used on the one hand to be able to send you the push notifications and on the other hand as proof of your registration. The legal basis for this processing is your consent and thus Art. 6 para. 1 lit. a DSGVO.

CleverPush also evaluates our push notifications statistically. CleverPush can thus recognize whether and when our push notifications were displayed and clicked on. This allows us to determine which push notifications interest recipients in order to tailor future messages to the presumed interests of all recipients and thus increase interest in our offer. Additionally, in addition to the push token or device ID, we store the subject focus of the app on which the push notifications were activated (e.g., business, sports, etc.). We also use this information to send push notifications to the relevant subscribers that are in their presumed interests. The legal basis for the processing in each case is Art. 6 para. 1 lit. f DSGVO. The assignment of a push token or device ID to a specific person only takes place if we should be legally obligated to do so, for the defense of claims against us if this is required as evidence, as well as for the possible prosecution of violations of the law.

You can revoke your consent to the storage and use of your personal data to receive our push notifications at any time with effect for the future. Furthermore, you can object to the use of personal data described above on the basis of Art. 6 (1) lit. f at any time. Please revoke your consent for this purpose. You can revoke your consent in the settings provided for this purpose for receiving push notifications in the settings of your device or browser.

Your data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. Accordingly, your data will be stored as long as the subscription to our push notifications is active.

The following link explains the unsubscribe process in detail: https://cleverpush.com/faq.

For accelerating the retrieval of content (e.g. images) as well as for defending against attacks, CleverPush uses cloudflare.com, an offering of Cloudflare, Inc. as part of a commissioned processing based on the standard contractual clauses.

CleverPush does not store any data on Cloudflare’s servers that contain personal data, but only general content such as text or images. When you retrieve this content, the end device you are using establishes a connection to Cloudflare and this results in the processing of the IP address of the end device you are using.

Use and transmission of personal data

We store the personal data you have provided if this is required in order to answer your enquiry. This data is only passed on to other Hermes companies within only if this is necessary in order to answer your enquiry. This may be the case e.g. if you request information regarding the services of the Austrian Hermes company.

Use of social plugins

This website uses social plugins (Facebook’s Like button, Twitter, Google +1, Xing).

When you visit our website, the social share buttons are deactivated by default. This means that at this stage no information is sent to any third parties unless you decide to take some further action. Therefore, before you can use the buttons, you first need to activate them. The buttons will then remain active until you deactivate them again, or until you delete your cookies (see ‘Use of Cookies’). Activating the social share buttons establishes a direct connection to the server of the respective social network. The actual content of the button is transferred from the social network directly to your browser and from there it is integrated in the site.

Once the buttons have been activated, the respective social network may gather data from your computer regardless of whether your click their button or not. Please note that we do not have any influence whatsoever on the scope of data gathered from your system by the social networks through their buttons. For details of the purpose and scope of the data gathered and how the respective social networks process and use this data as well as details of your rights and the relevant setting options to protect your privacy, please refer to the data protection/privacy policies or the respective social networks.

If you are simultaneously logged in to a social network, your visit to our website may be allocated to your user account there. If you are a member of a social network and do not want it to associate any information about your visit to our site to you membership data stored with the network, log out of the social network before you activate the social share buttons.

Use of “cookies”

In order to expand the functional range of our website and to make the use of our website more convenient for you, we use so-called “cookies”, which allow us to store data on your computer when accessing our website. You can prevent the storage of “cookies” on your computer by selecting the appropriate settings in your browser, although this may restrict the range of functions of our website.

Withdrawing consent to the storage of data

Pursuant to article 15 of the German Telemedia Act (Telemediengesetz), website visitors can permanently opt out of having their data stored (collected) in a pseudonymous form.

In order to exclude eTracker web controlling on this website, a cookie from domain hermes-supply-chain-blog.com will be used. This opt-out will apply as long as you do not delete the cookie. The cookie is installed for the specified domain, per browser and computer. Therefore, as an example, if you use our website from home and work or with a number of different browsers, you need to install the cookie for each computer and each browser.

To complete you revocation of consent, please click on the following button.

Information rights

You have the right to obtain information regarding your stored personal data, their origin, recipients and the purpose of the storage at any time. This information can be obtained from the Data Protection Officer of Hermes. Further information on data protection can be found on the respective websites of the other companies of the Otto groups European logistics division.