Today’s customers expect a seamless shopping experience: Orders should be placed without major hurdles and returns must be processed easily. It’s the task of logistics to move the required goods from one place to another as safely, efficiently and sustainably as possible. For this to succeed, orders need to be optimally planned and coordinated, and the individual sections of the supply chain must be precisely matched. We explain the key role of an active Order Management in this context and discuss how companies benefit from intelligent Order Management.
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