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Transparency along the Supply Chain
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Transparency along the Supply Chain: Digital Technologies are of crucial importance

19th Hermes Barometer

by Editorial Office
Digital technologies make a decisive contribution to increasing supply chain transparency: This view is held by more than two thirds of a total of 150 logistics managers at German companies surveyed for the 19th Hermes Barometer “Transparency along the Supply Chain”. According to the poll, end-to-end visibility of the supply chain through multilateral data sharing leads to numerous benefits, such as an increased quality of deliveries and higher customer satisfaction. However, the survey also reveals potential for optimization in the use of technologies and platform solutions: At this point, only one in five companies possesses a digital real-time supply chain.
 

Most companies surveyed for the 19th Hermes Barometer have recognized the importance of digital solutions and platforms for improved supply chain visibility and data insight. At 79%, the majority of respondents agree that digital technologies make a decisive contribution to increasing supply chain transparency and optimizing processes. In organizations with more than 500 employees, as many as 94% share this view.

Transparency is particularly important when it comes to sustainability: in view of the scarcity of resources and increasing legal requirements, companies must not only ensure compliance with ethical and ecological standards along their supply chain, but they must also be held accountable for it. More than two thirds of the logistics managers surveyed (68%) agree that the information requirements regarding their own supply chain have increased significantly in light of the new legal guidelines.

Transparency supports the creation of a sustainable supply chain

Data forms the basis for compliance with and proof of statutory due diligence requirements. At 57%, more than half of the companies surveyed therefore attach importance to data collection and analysis in order to reduce risks and comply with the environmental and social standards required by law.

 

“Transparency replaces unawareness and is key to creating sustainable and responsible supply chains”

 

 

“Transparency replaces unawareness and is key to creating sustainable and responsible supply chains,” confirms Nadja Grabenströer, Division Manager Sales & Corporate Functions at Hermes International, a division of Hermes Germany. “Successful supply chain management should therefore always include transparent and detailed traceability as well as AI-driven data monitoring. In this way, companies can monitor and optimize their CO2 emissions holistically and also support downstream supply chain partners with targeted measures.”

Faster response to unforeseen events

In addition to compliance with sustainability criteria, the logistics managers surveyed find further advantages connected to a transparent supply chain. The majority of survey participants agree that a detailed insight into the individual supply chain processes can help to improve the quality of deliveries. Across all company sizes, 70% of survey participants view this factor as a key benefit of transparency, as it gives them better control over the delivery process and enables them to identify potential bottlenecks and problems at an early stage.

75% of larger companies with more than 500 employees also value the improved ability to react to unforeseen events, which they believe goes hand in hand with increased supply chain transparency. “In order to proactively counteract possible risks, a constant data exchange and increased cooperation within the supply chain pay off. The end-to-end synchronization of logistics and production enables companies to react more quickly and efficiently to disruptions, bottlenecks or challenges,” Nadja Grabenströer comments on  the survey results.

 

“In order to proactively counteract possible risks, a constant data exchange and increased cooperation within the supply chain pay off”

Advantages recognized versus potential not yet exploited

Optimized data flows and process-related real-time mapping increase the opportunities to benefit other parties in the supply chain – most companies are aware of the enormous potential that comes with advancing digitalization and transparency. And yet, the 19th Hermes Barometer also reveals: More than half of all companies polled (58 percent) do not yet have a digital real-time supply chain. Only one in five logistics managers surveyed (20%) agree that they have already implemented appropriate measures to digitally map all processes and identify risk factors along the supply chain.

Furthermore, only a few of the companies surveyed already use collaborative platforms, AI or the Internet of Things. Based on the information provided, there is still potential for optimization, especially when it comes to implementing the technologies. “Digital technologies play a key role in making complex supply chain processes and collaboration with partners and suppliers transparent and mapping them in real time. However, incompatible IT systems and data formats can make it difficult to merge information,” says Nadja Grabenströer. “The advancing digitalization already offers smart solutions for this challenge: SCM platforms, for example, provide valuable insights with data-based analyses, identify obstacles and improve the agility of your own supply chain. Companies now have many opportunities to increase transparency along their supply chain.”

The complete 19th Hermes Barometer is available for download here free of charge. You can find further information on supply chain visibility, logistics and SCM here in the Hermes Supply Chain Blog.

 

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